FPSTEEL Australia respects and protects your personal information and data collected while serving you better through our website and services. We are committed to processing your personal data in line with applicable data protection principles and in accordance with this Privacy Policy (“this Policy”).

 

1. Type of Data Collected

We may collect the following personal data from website visitors, customers, distributors, suppliers, and any parties requesting our services:

• Personal details (first name, last name)

• Contact details (email, phone, postal address)

• Location details (city, state, country, region)

• Business details (company name, designation)

• Login details (username, password)

• Other identifiers necessary to provide our services

Data collected will always be relevant, adequate, and limited to your service requirements.

 

2. How and When Data is Collected

You may provide personal data directly when you:

• Use our website or contact us through forms

• Subscribe to newsletters or services

• Download brochures or catalogues

• Submit queries or feedback

• Place orders for products

• Register for an account or service

We may also receive indirect information through contractors, or technical details like IP addresses for diagnostic and service administration purposes.

 

3. Your Consent

By submitting your information, you consent to FPSTEEL collecting, storing, and processing your data for:

• Identifying you as a client

• Improving products and services

• Sending product updates and newsletters

• Managing user accounts and transactions

• Processing orders and payments

• Sharing information among FPSTEEL operations

By clicking “Register” or “Send” on our website, you consent to our use of the data under this Policy. Users under 16 should obtain guardian consent before sharing personal data.

Consent may be withdrawn anytime without affecting prior lawful processing.

 

4. Use and Processing of Data

We use your personal data only for legitimate purposes, including:

• Marketing communication (newsletters, surveys, product updates)

• Processing orders and payments

• Account management

• Sending notifications and reminders

• Collecting feedback and service improvement

• Responding to queries and requests

We will not use your data beyond the scope of your consent without explicit approval.

 

5. Storage and Retention of Data

Your data will be stored securely in FPSTEEL databases and used only for the purposes outlined. We take steps to ensure accuracy and update records as required.

 

6. Data Retention Period

Data is retained for up to 5 years, unless otherwise required. At the end of this period, data may be deleted or extended upon your consent.

You may request data removal or updates at any time, and we will act within 72 hours of receiving your request.

 

7. Data Security

We safeguard your personal information through:

• Password-protected systems

• Encryption, firewalls, and virus protection

• Limited physical access to documents

• Confidentiality training for staff

• Secure backup procedures

Your data is protected against unauthorized use, alteration, or disclosure.

 

8. Marketing Activities

With your consent, FPSTEEL may send newsletters, product updates, and surveys. You may unsubscribe at any time.

 

9. Your Data Protection Rights

You have the following rights regarding your data:

• Right to access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

Requests can be made via the contact details below.

 

10. Cookies

FPSTEEL uses cookies to improve user experience and recognize returning visitors. Cookies may be declined or removed via browser settings, but some services may not function properly.

 

11. Changes to This Policy

We may update this Policy from time to time. Updates will be published on this page. Continued use of our services constitutes acceptance of the updated Policy.

 

12. Disclaimer

Our website may contain links to external sites. FPSTEEL is not responsible for the privacy practices or content of those websites.

 

13. Contact Us

If you have any questions or wish to exercise your rights, please contact us:

FPSTEEL Australia
(Company Data)

 

14. Last Updated

This Policy was last updated on 10 September 2025.